Privacy Policy

1. Introduction

Welcome to DireMarket. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our marketplace platform.

2. Information We Collect

Personal Information You Provide:

• Account Information (name, email, phone number)
• Payment Information
• Identification Documents for verification
• Product listings and descriptions

Information Automatically Collected:

• IP address and browser type
• Device information
• Usage data and browsing patterns
• Location data (for service optimization)

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and payments
• Verify user identities and prevent fraud
• Communicate with you about products, services, and promotions
• Improve and personalize your experience
• Comply with legal obligations

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Data portability

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@diremarket.com
Phone: +251 19xx xxx xxx
Address: Dire Dawa, Ethiopia